Securing the SaaS Sprawl: How We Help You Get Ahead of SaaS and AI Risk

Every new SaaS app your team adopts, every AI tool, every OAuth integration, every "quick trial" a business user spins up on their own, adds another door into your environment. Most organizations aren't managing a handful of platforms anymore; they're managing hundreds, often without security ever being looped in.

That's the problem our SaaS Security Management service is built to solve.

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Why SaaS and AI Security Can't Wait

The scale of the problem is easy to underestimate until you look at the numbers:

• Security teams are typically the last to know about new SaaS adoption: roughly 55 out of every 100 employees bring in a new tool on their own, without ever looping security in.
• Sheer sprawl is now a top-tier operational headache in its own right, cited by about 4 in 10 organizations.
• Concern is shifting toward AI specifically: more than half of security leaders now flag AI tools as likely to be carrying more access than they should.
• The identity math has flipped entirely: for every person with access to your systems, there are close to nine machine identities working alongside them: service accounts, API keys, OAuth tokens, AI agents, most of them unmonitored.

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Recent history backs this up. A single supply-chain-style compromise of a popular sales-tech integration is believed to have reached into more than 700 separate organizations. A major cloud data platform pinned a string of customer breaches on weak security practices at the account level rather than any flaw in its own systems. And a state-sponsored group got into a Fortune 500 tech company's corporate email not by breaking code, but by going after cloud identity. Attackers have made SaaS and AI platforms a primary target because that's where the sensitive data, the powerful permissions, and the high-value identities live.

Meanwhile, the people managing these platforms day to day are rarely security specialists. Salesforce is run by Sales, Workday by HR, GitHub by Engineering. That's a natural and often necessary way to operate, but it means misconfigurations and AI-related blind spots creep in simply because the shared responsibility model isn't well understood outside of IT and security teams.

These risks are rarely hypothetical. In practice, this kind of blind spot tends to show up as things like: unapproved AI tools quietly holding access to corporate data, business-critical applications running without SSO, externally shared files sitting exposed and forgotten for months, and admin accounts far exceeding what best-practice guidance recommends. None of it looks dramatic day to day, until it's the reason an incident happened.

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What We Do

Our SaaS Security Management service helps organizations continuously monitor and strengthen their SaaS ecosystem, so security keeps pace with adoption instead of chasing it. That means:

• Discovering Shadow SaaS and AI: Uncovering unsanctioned apps, unmanaged AI tools, and every integration and identity connected to them, closing the blind spots that let risk go unnoticed.
• Managing Configuration Drift: Continuously detecting misconfigurations across business-critical SaaS applications before they become the next headline.
• Governing AI Agents and Non-Human Identities: Reining in API keys, service accounts, OAuth tokens, and AI agents, which together now outnumber human identities by nearly 9 to 1, and enforcing least-privilege access so automation doesn't outrun oversight.
• Strengthening Identity Security: Detecting local accounts bypassing SSO, cleaning up dormant or "zombie" identities, and closing offboarding gaps before they turn into standing risk.
• Reducing Data Exposure: Identifying overshared files, public links, and personal-account access sitting quietly in your SaaS environment.
• Detecting and Responding to Threats: Monitoring human and non-human identity activity to catch suspicious behavior: impossible travel, mass downloads, account takeover, before it becomes a breach.
• Mapping to Compliance Frameworks: Aligning SaaS and AI controls to standards like CIS, ISO 27001, SOC 2, NIST, and NYDFS to streamline audits and close compliance gaps.

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This isn't a bolt-on service. It's part of how we approach SaaS strategy as a whole, alongside our work helping teams implement and manage the productivity platforms (Google Workspace, Microsoft 365, ServiceNow, Slack) and marketing/sales stacks (Salesforce, HubSpot) that make SaaS governance necessary in the first place. Security has to be built into the SaaS lifecycle rather than added after the fact.

The Technology Behind It: Valence Security

To deliver on this, we've added Valence Security's platform into the equation. We evaluated the SaaS security landscape and chose Valence because its platform covers the full picture: discovery, posture management, AI governance, identity threat detection, and remediation in one place, rather than requiring us to stitch together multiple tools.

In summary, you get:

• Flexible remediation options, from one-click fixes to business-user collaboration via email or Slack, to fully automated workflows so clients can choose how hands-on they want to be.
• Deep coverage across 150+ SaaS applications, going beyond public APIs where needed.

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How We Approach It

We deliver this as part of a single, integrated engagement. One point of contact for both the strategy and services layer and the underlying technology, so clients aren't left managing a separate vendor relationship, procurement process, or support channel on top of everything else.

Beyond the strategy and implementation work, we also resell Valence's platform directly. That means the license, the deployment, and the ongoing management all come from us so you're not stuck coordinating between a services provider and a separate software vendor. It's one engagement, not two.

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Want to Know Where You Stand?

We also offer SaaS and AI risk assessments to help you understand where your organization stands today. Reach out to our team to learn more about what that could look like for your environment.

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The Bottom Line

SaaS and AI adoption isn't slowing down, and it shouldn't have to. But growth without governance is how organizations end up in tomorrow's breach headlines. Our SaaS Security Management service, powered by our partnership with Valence, gives clients both the strategy and the technology to secure their SaaS and AI ecosystem under one roof.

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Is your SaaS ecosystem expanding faster than your ability to secure it? Let's talk!